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h2{font-size:18px;font-weight:600;color:var(--fw-text-primary);margin-bottom:8px}.qa-summary{font-size:13px;color:var(--fw-text-secondary);line-height:1.5;margin-bottom:16px}.qa-meta-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.qa-meta-item{background:var(--fw-bg-page);padding:10px 12px;border-radius:var(--fw-radius);text-align:center}.qa-meta-label{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.3px;color:var(--fw-text-muted);margin-bottom:4px}.qa-meta-value{font-size:14px;font-weight:600;color:var(--fw-text-primary)}.qa-meta-value.violation,.qa-meta-value.flagged{color:var(--fw-danger)}.qa-meta-value.passed{color:var(--fw-primary)}.qa-context-note{display:flex;align-items:center;gap:10px;background:var(--fw-primary-light);border:1px solid var(--fw-primary);border-radius:var(--fw-radius);padding:12px 16px;font-size:13px;color:var(--fw-primary-dark)}.qa-context-note svg{width:16px;height:16px;flex-shrink:0}.qa-dimensions h3{font-size:15px;font-weight:600;color:var(--fw-text-primary);margin-bottom:14px}.qa-dimension-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.qa-dimension-card{background:#fff;border:1px solid var(--fw-border);border-radius:var(--fw-radius-lg);padding:18px;box-shadow:var(--fw-shadow);border-top:3px solid}.qa-dimension-card.pass{border-top-color:var(--fw-primary)}.qa-dimension-card.moderate{border-top-color:var(--fw-warning)}.qa-dimension-card.fail{border-top-color:var(--fw-danger)}.qa-dim-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.qa-dim-icon{width:32px;height:32px;border-radius:8px;display:flex;align-items:center;justify-content:center;background:var(--fw-bg-page)}.qa-dim-icon svg{width:16px;height:16px;color:var(--fw-text-secondary)}.qa-dim-score{font-size:12px;color:var(--fw-text-muted)}.qa-dim-number{font-size:20px;font-weight:700;color:var(--fw-text-primary)}.qa-dim-name{font-size:13px;font-weight:600;color:var(--fw-text-primary);margin-bottom:6px}.qa-dim-justification{font-size:12px;color:var(--fw-text-muted);line-height:1.5}.qa-footer{padding-top:16px;border-top:1px solid var(--fw-border)}.qa-footer-text{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--fw-text-muted);font-style:italic}.qa-footer-text svg{width:16px;height:16px}.new-call-btn{display:flex;align-items:center;gap:6px;padding:8px 16px;background:var(--fw-primary);color:#fff;border:none;border-radius:var(--fw-radius);font-size:13px;font-weight:500;cursor:pointer;transition:background .15s}.new-call-btn:hover{background:var(--fw-primary-dark)}.new-call-btn svg{width:14px;height:14px}.ticket-created-card{background:#fff;border:1px solid var(--fw-border);border-radius:var(--fw-radius-lg);box-shadow:var(--fw-shadow);border-left:4px solid var(--fw-primary);overflow:hidden}.ticket-created-header{display:flex;align-items:center;gap:12px;padding:16px 20px;border-bottom:1px solid var(--fw-border);background:var(--fw-primary-light)}.ticket-created-icon{width:32px;height:32px;border-radius:8px;background:var(--fw-primary);display:flex;align-items:center;justify-content:center}.ticket-created-icon svg{width:16px;height:16px;color:#fff}.ticket-created-title h4{font-size:14px;font-weight:600;color:var(--fw-text-primary)}.ticket-created-id{font-size:12px;font-weight:500;color:var(--fw-primary-dark)}.ticket-created-body{padding:18px 20px}.ticket-created-summary{font-size:14px;font-weight:500;color:var(--fw-text-primary);margin-bottom:14px;line-height:1.4}.ticket-created-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.ticket-created-field{background:var(--fw-bg-page);padding:10px 12px;border-radius:var(--fw-radius)}.ticket-field-label{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.3px;color:var(--fw-text-muted);margin-bottom:4px}.ticket-field-value{font-size:13px;font-weight:600;color:var(--fw-text-primary)}.ticket-field-value.priority-high{color:var(--fw-danger)}.ticket-field-value.priority-medium{color:var(--fw-warning)}.ticket-field-value.priority-low{color:var(--fw-primary)}.ticket-created-ref{display:flex;align-items:center;gap:6px;margin-top:12px;padding:8px 12px;background:#fffbeb;border:1px solid #FDE68A;border-radius:var(--fw-radius);font-size:12px;font-weight:500;color:#92400e}.ticket-created-ref svg{width:14px;height:14px}@media (max-width: 1200px){.copilot-sidebar{width:340px}.qa-dimension-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width: 900px){.workspace{flex-direction:column}.nav-sidebar{display:none}.copilot-sidebar{width:100%;max-height:50vh}.qa-dimension-grid{grid-template-columns:1fr}.qa-score-header{flex-direction:column;align-items:center;text-align:center}.qa-meta-grid,.ticket-created-grid{grid-template-columns:repeat(2,1fr)}}.listen-btn-wrap{position:relative;display:flex;flex-direction:column;align-items:center}.end-call-wrap{position:relative}.guide-tooltip{position:absolute;display:flex;align-items:center;gap:12px;background:#fff;border-radius:12px;padding:16px 20px;box-shadow:0 8px 32px #0000002e,0 2px 8px #00000014;white-space:nowrap;z-index:100;animation:guide-bounce 2s ease-in-out infinite}@keyframes guide-bounce{0%,to{transform:translateY(-50%) translate(0)}50%{transform:translateY(-50%) translate(-5px)}}.guide-tooltip-mic{top:50%;right:calc(100% + 18px);left:auto;transform:translateY(-50%)}.guide-tooltip-mic:after{content:"";position:absolute;top:50%;left:100%;margin-top:-8px;border:8px solid transparent;border-left-color:#fff}.guide-tooltip-endcall{top:calc(100% + 14px);left:0;transform:translate(0);animation-name:guide-bounce-down}@keyframes guide-bounce-down{0%,to{transform:translate(0) translateY(0)}50%{transform:translate(0) translateY(5px)}}.guide-tooltip-endcall:after{content:"";position:absolute;bottom:100%;left:24px;border:8px solid transparent;border-bottom-color:#fff}.guide-tooltip-icon{width:40px;height:40px;min-width:40px;border-radius:50%;background:var(--fw-primary-light);display:flex;align-items:center;justify-content:center;color:var(--fw-primary)}.guide-tooltip-icon svg{width:20px;height:20px}.guide-tooltip-icon.guide-icon-danger{background:var(--fw-danger-light);color:var(--fw-danger)}.guide-tooltip-content h4{font-size:14px;font-weight:700;color:var(--fw-text-primary);margin-bottom:3px}.guide-tooltip-content p{font-size:13px;color:var(--fw-text-muted);line-height:1.4}.guide-tooltip-content strong{color:var(--fw-primary-dark);font-weight:600}.guide-highlight{animation:guide-pulse-btn 2s ease-in-out infinite!important}.guide-ring{position:absolute;top:-6px;right:-6px;bottom:-6px;left:-6px;border-radius:50%;border:3px solid var(--fw-primary);animation:guide-ring-pulse 2s ease-in-out infinite;pointer-events:none}@keyframes guide-ring-pulse{0%,to{transform:scale(1);opacity:1}50%{transform:scale(1.12);opacity:.5}}.guide-highlight-btn{animation:guide-pulse-btn 1.5s ease-in-out infinite;box-shadow:0 0 #d72d3066}@keyframes guide-pulse-btn{0%,to{box-shadow:0 0 #d72d3066}50%{box-shadow:0 0 0 8px #d72d3000}}#root{height:100vh}